Are those ATM Giving Machines Worth It?
Very few people carry cash anymore. There are a couple responses you could have to that: 1) Stand up and preach how a cashless society is a sign of the end of the world, or 2) install some giving kiosks to make it easier for people to help the ministry of the church.
I’ve recently been asked several times about our Secure Give giving kiosks. “Are they worth it?” “Do people use them?” “Did your giving go up?”
Lots of good questions. So I thought I’d let Dave Moore answer these questions. He is the Finance Director at Granger and has a blog full of great information. I pulled this information from a recent post…
- We introduced the giving kiosks in early September last year. Between September 11 and December 31, we took in almost 1,250 donations on the kiosks. The average donation was $80, and the gifts totaled around $25,000 per month. (We have around 5,000 attending each week–so you can scale this up or down for your situation.)
- Kiosk donations accounted for 4% of our overall donations in the last four months of 2009.
- We have 3 machines. 2 at our Granger Campus and 1 at our Elkhart Campus.
- Prior to September, we averaged 42 new givers/month to our General Fund. Between September and December we averaged 67 new givers/month to our General Fund.
- Average monthly giving increased 3% in the last four months of 2009.
- During this time, we had 69 people give for the first time on the kiosks. In total, those 69 people subsequently gave $15,225 through the end of the year.
Pop over to Dave’s blog for more specifics. Bottom line: We believe they have more than paid for themselves and are providing an additional way for families (especially new givers) to contribute to the ministry of the church.
Posted by Tim Stevens | 9 comments









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Steve
Thanks for the info. I must be really behind the curve. I thought we were on top ofit our church becasue we are set up to take contributions online. Was there any fallout from installing the kiosks?
Dave Moore
Steve,
See my comment/answer to your comment below.
Dave Moore
Glen
Hey Tim / Dave! Thanks for the information on the Giving kiosks. I'm with Steve (?) who also replied with the same question I have. Was there any pushback / fallout on installing the giving kiosks? We're looking at these issues also and wondering what direction we could go. I would also be interested to know what the percentages are for those who give to Granger via "on-line" — if you have that information. Thanks!
Dave Moore
Glen,
See my comment/answer to your comment below.
Dave Moore
Josh
Tim – had our Finance Director run our numbers today. We started December 12 & have taken in over $28,000 in 3 months – 178 gifts with an average per gift of $157.42. Our people LOVE them! Thanks for the post!
Dave Moore
Hey Tim,
Dave Moore here. Thanks for helping me share this information. I wanted to take a minute to answer Steve and Glen. As far as I know, we haven't received any fallout or negative feedback because of installing the giving kiosks. I haven't gotten any personally or heard about anyone else getting any. As far as online/kiosk giving as a percentage of total giving: for 2009 YTD 23% of total giving came in online or via kiosk. For December 2009 and January 2010 it's been around 30%.
Do Those Giving Kiosks Really Work? | ToddRhoades.com
[...] they were only for larger churches. But do those automated, ATM-like giving kiosks really work? Tim Stevens reports that giving is up around 3% at Granger Community Church since they’ve added the [...]
Praying Hands
Wow what a great idea. Gets my wheels spinning.